♥♥♥Identify local organization(s) and discuss some of their best practices in IT/IS...This should be well-supported with any evidences. ♥♥♥
This instruction was our first assignment in MIS given by our facilitator, Dr. Gamboa. The next few days after its announcement, my brain really twisted with different understanding and thoughts. I started to have a pessimistic view in accomplishing the assignment. I don’t know why but in the other side, I’m thinking of the truth saying that “Why should I think negatively where in fact I’m not still trying my best.” This somehow, makes me motivated. By the way, the times when I think of many questions like what if? And how? That makes me puzzled even more. And that’s the main reason why up to the day of the due date, I still don’t identify the local organization/companies with IT. And even if I already have identified a little or have at least an idea, I didn’t even try to understand because of my misinterpretation of such assignment.
Fortunately, I’m not alone one thinking the same way as I am. Because of that, I and some of my classmates decided to approach Dr. Gamboa for the clarifications. Fro him, I’ve learned a very important lesson. Actually, I already learn it but it inculcate in my mind even deeper. That’s the value of TIME MANAGEMENT. He said that part of our course revolves on Management. He said that Management should really start on our selves. So here goes, proper time management. By the way, he did clarify our assignment. And he said that we have to send him an email regarding the companies and their profiles. So, I made a move. But, another problem rose into me. How can I send him an email in the MIS yahoo group when I’m not yet invited to join the group? I’ve got an idea to just post my searched companies in the IC forum thinking that he would consider but unfortunately, he wouldn’t saying that only approved companies would just be posted. But because of God’s grace, I was guided that he would not allow problems without solutions and the thought, “Look into the bright side of things.” Because of that, I’m able to accomplish the assignment.
COMPANY PROFILE:
EMCOR Davao (Engineering Machinery Corporation) is the leading company of and market leader in the field of appliances, electronics and motorcycles. EMCOR is a 100% Filipino company whose primary business activity is the retailing of household appliances and motorcycles through the operation of retail stores in the islands of the Visayas and Mindanao, Philippines. The household appliance product lines consists of popular brands like National/Panasonic, JVC, Philips, Sony, Goldstar, Sharp and Samsung . The motorcycle product group comprises the leading brand in the market like Kawasaki, Yamaha, Honda and Suzuki.
On July 6, 2009, we visited EMCOR to conduct a study or interview regarding their MIS Department. After the letter’s approval, we set an appointment with the EDP/MIS Department Manager, Mr. Nilo Ricafort. Upon entering the room, I noticed its mission, Vision and the Seven Creeds. I also found out that the company’s founder and Chairman Emeritus was Mr. J.V. del Rosario. Even if I want to, I wasn’t able to copy the background of the company. However, I was indeed, able to copy their seven Creeds. It is stated that on Monday, they emphasizes.
In an interview, the group which purpose is to gather information regarding their module asked some questions first. We, on the individual purpose, jot down some notes.
They came up with the following questions with the corresponding answers:
1.) How and when did the MIS implemented?
EMCOR started its service along 1985. On 1987, they only have one computer. Mr. Ricafort was trained about it. They contracted with the digital interface. They hired programmers, etc
2.) How does the company’s system developed?
The system was developed along 1998 and 1999 in the preparation of the problem met in 2000. The Y2K problem means on how to input the years 2000 and the succeeding ones.
Along 1998, EMCOR is already internet connected. However, their system is not yet online and decentralized but they are planning to materialize the centralized on. In a centralized system, one branch can view the business transaction of the other. The customer can also pay their account in the other branches without the tedious process and hassles in part of the accounting personnel. He also said that the number of stores is equivalent to the number of databases
3.) What is the company’s approach in Systems building?
The company is developing its system in in-hours or source out.
MIS Department consists of help desk, research and development and the technical. Help desk answers queries, checks transactions, etc. Research and development is responsible for the systems development. Technical is for the hardware failures.
4.) How is it maintained?
There are maintained by their programmers and systems analyst through users, manger’s approval, reports, encoding and debugging processes and others
He mentioned about the SAP program. It’s a ready-made program that is installed and only developed by the company. He added that they are the ones responsible for its maintenance but the outsiders are for its improvement. He also talked about their data center; which is powered by the IBM.
In Mindanao, EMCOR branches and stores are connected via internet except Tandag and the other one. However, the two have their own servers and back- up systems.
5.) What are the best practices in IT/IS in your company?
Primary are the Security of data, implementing rules and regulations, daily back-ups and religious recovery
6.) What are the risks in IT/IS change?
The risks to be considered are the possible data loss, disaster and back down, preparation on the errors of the system, the establishment of the accuracy, and the users acceptance on the system. Also some of the difficulties at risk are the possible discrepancies, training time and etc.
7.) What are the advantages of having a system?
Some of theses are being fast, more accurate, cost and time advantages.
In terms of data security, the company is using the PVN or Private Virtual Network, as separate to the internet. It is to avoid hacking data.
8.) What are the disadvantages?
If the systems back down and the company met disasters, that’s the main disadvantage.
However, they have disaster recovery procedures which automatically back up the servers and the systems. Also they have the contact with IBM. Another is that they are planning to have a swapping and backing up witheir sister company in Luzon.
This instruction was our first assignment in MIS given by our facilitator, Dr. Gamboa. The next few days after its announcement, my brain really twisted with different understanding and thoughts. I started to have a pessimistic view in accomplishing the assignment. I don’t know why but in the other side, I’m thinking of the truth saying that “Why should I think negatively where in fact I’m not still trying my best.” This somehow, makes me motivated. By the way, the times when I think of many questions like what if? And how? That makes me puzzled even more. And that’s the main reason why up to the day of the due date, I still don’t identify the local organization/companies with IT. And even if I already have identified a little or have at least an idea, I didn’t even try to understand because of my misinterpretation of such assignment.
Fortunately, I’m not alone one thinking the same way as I am. Because of that, I and some of my classmates decided to approach Dr. Gamboa for the clarifications. Fro him, I’ve learned a very important lesson. Actually, I already learn it but it inculcate in my mind even deeper. That’s the value of TIME MANAGEMENT. He said that part of our course revolves on Management. He said that Management should really start on our selves. So here goes, proper time management. By the way, he did clarify our assignment. And he said that we have to send him an email regarding the companies and their profiles. So, I made a move. But, another problem rose into me. How can I send him an email in the MIS yahoo group when I’m not yet invited to join the group? I’ve got an idea to just post my searched companies in the IC forum thinking that he would consider but unfortunately, he wouldn’t saying that only approved companies would just be posted. But because of God’s grace, I was guided that he would not allow problems without solutions and the thought, “Look into the bright side of things.” Because of that, I’m able to accomplish the assignment.
There are six companies that I’ve proposed for his approval and these are the LBC Express, Inc. (Bajada) , JRS Express (CM Recto), Davao Light & Power Company, Carnation Travel and Tours, Eagle Express Lines, Inc. and Exel Logistics Management Philippines. Among the companies I’ve proposed, only two are being approved avia email and these are the first two companies mentioned. But as the days passed, they were also changes regarding the assignment and one of those major changes is the approval of my companies neing proposed, those six mentioned above are no longer accepted, so I have to look for another one. And I ended up withEMCOR.
COMPANY PROFILE:
Mr. Nilo Ricafort
EDP/MIS Department Manager
Emcor Incorporated - Head Office
JVR Bldg., J.P. Laurel Ave., Bajada,
Davao City, Philippines 8000
P.O Box No. 158
Tel. No. +63 (82) 222-1125 to 32
(Connecting All Departments)
Direct Line +63 (82) 300-3161
Fax No.: +63 (82) 221-1863
E-mail: customercare@emcor.com.ph
EDP/MIS Department Manager
Emcor Incorporated - Head Office
JVR Bldg., J.P. Laurel Ave., Bajada,
Davao City, Philippines 8000
P.O Box No. 158
Tel. No. +63 (82) 222-1125 to 32
(Connecting All Departments)
Direct Line +63 (82) 300-3161
Fax No.: +63 (82) 221-1863
E-mail: customercare@emcor.com.ph
EMCOR Davao (Engineering Machinery Corporation) is the leading company of and market leader in the field of appliances, electronics and motorcycles. EMCOR is a 100% Filipino company whose primary business activity is the retailing of household appliances and motorcycles through the operation of retail stores in the islands of the Visayas and Mindanao, Philippines. The household appliance product lines consists of popular brands like National/Panasonic, JVC, Philips, Sony, Goldstar, Sharp and Samsung . The motorcycle product group comprises the leading brand in the market like Kawasaki, Yamaha, Honda and Suzuki.
THE INTERVIEW
On July 6, 2009, we visited EMCOR to conduct a study or interview regarding their MIS Department. After the letter’s approval, we set an appointment with the EDP/MIS Department Manager, Mr. Nilo Ricafort. Upon entering the room, I noticed its mission, Vision and the Seven Creeds. I also found out that the company’s founder and Chairman Emeritus was Mr. J.V. del Rosario. Even if I want to, I wasn’t able to copy the background of the company. However, I was indeed, able to copy their seven Creeds. It is stated that on Monday, they emphasizes.
In an interview, the group which purpose is to gather information regarding their module asked some questions first. We, on the individual purpose, jot down some notes.
They came up with the following questions with the corresponding answers:
1.) How and when did the MIS implemented?
EMCOR started its service along 1985. On 1987, they only have one computer. Mr. Ricafort was trained about it. They contracted with the digital interface. They hired programmers, etc
2.) How does the company’s system developed?
The system was developed along 1998 and 1999 in the preparation of the problem met in 2000. The Y2K problem means on how to input the years 2000 and the succeeding ones.
Along 1998, EMCOR is already internet connected. However, their system is not yet online and decentralized but they are planning to materialize the centralized on. In a centralized system, one branch can view the business transaction of the other. The customer can also pay their account in the other branches without the tedious process and hassles in part of the accounting personnel. He also said that the number of stores is equivalent to the number of databases
3.) What is the company’s approach in Systems building?
The company is developing its system in in-hours or source out.
MIS Department consists of help desk, research and development and the technical. Help desk answers queries, checks transactions, etc. Research and development is responsible for the systems development. Technical is for the hardware failures.
4.) How is it maintained?
There are maintained by their programmers and systems analyst through users, manger’s approval, reports, encoding and debugging processes and others
He mentioned about the SAP program. It’s a ready-made program that is installed and only developed by the company. He added that they are the ones responsible for its maintenance but the outsiders are for its improvement. He also talked about their data center; which is powered by the IBM.
In Mindanao, EMCOR branches and stores are connected via internet except Tandag and the other one. However, the two have their own servers and back- up systems.
5.) What are the best practices in IT/IS in your company?
Primary are the Security of data, implementing rules and regulations, daily back-ups and religious recovery
6.) What are the risks in IT/IS change?
The risks to be considered are the possible data loss, disaster and back down, preparation on the errors of the system, the establishment of the accuracy, and the users acceptance on the system. Also some of the difficulties at risk are the possible discrepancies, training time and etc.
7.) What are the advantages of having a system?
Some of theses are being fast, more accurate, cost and time advantages.
In terms of data security, the company is using the PVN or Private Virtual Network, as separate to the internet. It is to avoid hacking data.
8.) What are the disadvantages?
If the systems back down and the company met disasters, that’s the main disadvantage.
However, they have disaster recovery procedures which automatically back up the servers and the systems. Also they have the contact with IBM. Another is that they are planning to have a swapping and backing up witheir sister company in Luzon.
References:
http://davaochamber.com/member-profiles/emcor-inc/
http://emcor.com.ph/about.php
http://emcor.com.ph/about.php
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